USD 261 EDUCATIONAL SUPPORT STAFF POSITION DESCRIPTION

 

POSITION TITLE: ADVANCED LEVEL PC TECHNICIAN

 

SUPERVISOR: Director of Information Services PAYMENT RATE: According to Educational Support Staff Salary Schedule

 

QUALIFICATIONS: 1. High School diploma or equivalent. 2. Intermediate PC repair skills. 3. Experience with inventories and asset management a plus. 4. Maintain current TB testing as required by Health Department regulations (after employment offer is made).

 

ESSENTIAL FUNCTIONS:

     1. Perform advanced maintenance tasks, troubleshoot, and repair computer systems and peripheral equipment for the                 purpose of keeping equipment functioning properly.

     2. Update most computer hardware and software installations for the purpose of keeping technology running efficiently.

     3. Ensure all equipment is correctly packaged and transported within or outside district property for the purpose of                     avoiding warranty issues and keeping all equipment functioning.

     4. Represent the school district in a professional and business-like manner and communicate effectively with staff and                 students when responding to routine technical questions or requests for information for the purpose of providing                     excellent customer service.

     5. Analyze and resolve technical problems for established networks for the purpose of keeping maximum up-time.

     6. Work as a team member with other technical staff members to ensure timely response and problem resolution to end             users for the purpose of providing excellent customer service.

     7. Install CAT5, cable TV, phone, computer setup and other miscellaneous wiring as needed within existing or newly                     constructed facilities to keep projects within budget constraints.

     8. Ensure the information being processed, stored, or accessed by the network maintains confidential for the purpose of             ensuring secure data.

     9. Remain current on all production operating systems and basic applications to keep up with the increased demands of               Information Technology. 

    10. Provide proactive communication and notification to staff of pending or upcoming problems, outages, or other service             issues in order to provide courteous and timely service to staff.

    11. Maintain a high level of confidentiality regarding student and staff information in order to remain in compliance with                legal requirements and to maintain a professional work environment.

    12. Perform other duties as assigned for the purpose of ensuring the efficient and effective functioning of the work unit.

 

PHYSICAL REQUIREMENTS/ENVIRONMENTAL CONDITIONS:

     1. Requires physical exertion to manually move, lift, carry, pull or push heavy objects or materials.

     2. Regular stooping, bending or reaching.

     3. Requires prolonged sitting or standing, and use of equipment including repetitive motions and computer eye fatigue.

     4. Must be able to work independently without proper supervision.

     5. Must occasionally work in noisy and crowded environments, with numerous interruptions.

 

TERMS OF EMPLOYMENT: At will

 

PERFORMANCE REVIEW: Performance effectiveness evaluated in accordance with Kansas Statutes and Board of Education Policy.